How Can We Help?

Get the support you need to make the most of AIT SaaS. Our team is here to help you succeed every step of the way.

Get Support Your Way

Choose the support channel that works best for you

Live Chat

Get instant help from our support team

24/7

Email Support

Send us a detailed message about your issue

Response within 2 hours

Phone Support

Speak directly with our technical experts

Mon-Fri 9AM-6PM EST

Documentation

Browse our comprehensive knowledge base

Self-service

Support Plans

Choose the level of support that matches your needs

Standard Support

Included with all plans

Included
  • Email support
  • Documentation access
  • Community forums
  • 48-hour response time
Most Popular

Priority Support

For growing businesses

$99/month
  • Everything in Standard
  • Live chat support
  • Phone support
  • 2-hour response time
  • Dedicated support manager

Enterprise Support

For large organizations

Custom
  • Everything in Priority
  • 24/7 phone support
  • On-site training
  • Custom integrations help
  • 15-minute response time

Still Need Help?

Our support team is standing by to help you resolve any issues and get the most out of AIT SaaS.